DichroicAndMore.com wants you to buy with confidence! Trust in our 100% money back guarantee.
If you are dissatisfied with your order. you may return your items for a prompt refund or exchange.
Any claims against packages or merchandise MUST be made within 72 hours of customer's receiving their order, and any returns MUST be made within 30 days from date of purchase.
All associated shipping fees will be the responsibility of the buyer, and we require that the merchandise be shipped and received back to us in the same condition as when we shipped the items to you.
Prior to returning any items, Customer must contact us at info@DichroicAndMore.com
to obtain Return Merchandise Authorization (RMA) along with a RMA number and any additional instructions
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type and shipping cost.
Kiln, Ring Saws, Grinders and other equipment MUST be returned in their original boxes and packing material.
Unless we provide you with additional RMA instructions, please return your package, along with a copy of your invoice and the RMA number, in a prepaid, insured, traceable method to the address below or to the address provided in your RMA.
1381 Clydesdale Av.
Wellington, FL 33414